Shipping:

OptiMizers are shipped in large, commercial transport trucks. Smaller trucks can be arranged if road conditions require this.

OptiMizers weigh about 100 pounds each and are strapped and wrapped on pallets. Up to 4 OptiMizers can be stacked on one pallet. The cost of shipping depends on the number of OptiMizers shipped and the location. A shipping and handling charge is calculated by entering the address (zip code or postal code) into the cart on the website. For orders of 2 or more OptiMizers, the additional cost of a lift gate truck is included in the shipping price.

Our shipping charges assume normal farm delivery locations in North America. If the address is in a remote location, additional shipping costs may apply. In this case, the purchaser will be contacted to approve additional shipping costs. One OptiMizer can be lifted off a truck by hand, assuming there are 2 able-bodied people available to receive the delivery. If a lift truck is needed for 1 OptiMizer, additional shipping costs may apply. In this case, the purchaser will be contacted to approve additional shipping costs. 

An order can be cancelled and fully refunded any time prior to shipping. 

Returns:

Unused OptiMizers may be returned. Customer pays all shipping and handling fees. Please contact us at info@hayoptimizer.net for instructions.