Shipping:
Paddock OptiMizers
Paddock OptiMizers weigh about 100 pounds each, are fully assembled and shipped on pallets. They are delivered by large, commercial transport trucks. The cost of shipping depends on the number of OptiMizers you are purchasing and the shipping address.
Once you enter your address, a shipping and handling charge will be calculated and applied to the cart.
After you place your order, you will be sent the anticipated shipping date within two business days. You will be sent shipping details, including the carrier, tracking number, and expected delivery date on the day your order is shipped. You will be called by the carrier to schedule delivery. Please ensure that someone inspects your shipment prior to accepting or signing its receipt. If there is any shipping damage to an OptiMizer, refuse the shipment and have the damaged unit reloaded on the truck and returned to us so we can send you a replacement. If you accept or sign for an OptiMizer that has been damaged in transit, it is your responsibility and we cannot provide a replacement free of charge.
Our standard shipping costs assume:
- normal farm delivery locations within the zip or postal code provided. If your address is in a remote location, additional shipping costs may apply. In this case, you will be contacted to decide if you wish to proceed and pay additional shipping costs. You may cancel the order and be fully refunded if you decide not to proceed.
- for one OptiMizer, a regular truck will be scheduled. One OptiMizer can be lifted off a truck by hand assuming you have 2 able-bodied people available to receive the delivery. If you do not have 2 people available, and/or require a special truck with a liftgate to lower the OptiMizer to the ground, please contact us at info@hayoptimizer.net or 519-803-6582. Additional charges will apply.
- up to four OptiMizers can be stacked on one pallet. For orders of 2 or more OptiMizers, a liftgate on the truck will be used by the driver to lower the pallet to the ground. The additional charge for this service is included in the shipping estimate.
OptiMizer InStalls
OptiMizer InStalls weigh about 30 pounds each and are fully assembled. The cost of shipping depends on the number of OptiMizer InStalls you are purchasing and the shipping address. Once you enter your address, a shipping and handling charge will be calculated and applied to the cart.
After you place your order, you will be sent the anticipated shipping date within two business days. You will be sent shipping details, including the courier, tracking number, and expected delivery date on the day your order is shipped.
Our standard shipping costs assume:
- normal farm delivery locations within the zip or postal code provided. If your address is in a remote location, additional shipping costs may apply. In this case, you will be contacted to decide if you wish to proceed and pay additional shipping costs. You may cancel the order and be fully refunded if you decide not to proceed.
- for single orders (1 OptiMizer InStall to one address), the product will be individually packaged in stretch wrap and delivered by standard courier services (e.g. UPS, FedEx).
- up to 14 OptiMizer InStalls can be stacked on one pallet. For orders of multiple OptiMizer InStalls to one address, they may be shipped on a pallet, and delivered by large, commercial transport trucks using a liftgate. You will be called by the carrier to schedule delivery. Please ensure that someone inspects your shipment prior to accepting or signing its receipt. If there is any shipping damage to an OptiMizer, refuse the shipment and have the damaged unit reloaded on the truck and returned to us so we can send you a replacement. If you accept or sign for an OptiMizer that has been damaged in transit, it is your responsibility and we cannot provide a replacement free of charge.
Returns:
Unused OptiMizers may be returned. Customer pays all shipping and handling fees. Please contact us at info@hayoptimizer.net for instructions.
